About

As both a professor and practitioner, I have made it my life’s work to understand and apply cutting-edge insights about communication to people’s everyday lives. There isn’t one of us who couldn’t benefit from knowing about how communication works at a far higher level. Since “every human advancement or reversal can be understood through communication” (Walter Annenberg), I’ve published over 35 scholarly articles on the subject, covering topics from strategies in public speaking to the ways that organizations and governments can better communicate with citizens.

Yet the best part of my job is getting to see people experience profound growth in their communication both in and outside the classroom. Given the need to scale this work across society, I founded Communication Upward to collaborate with individuals and groups of all sizes in communication-related workshops and presentations, speech coaching and writing, and consulting and educational projects aimed at improving communication skills and fostering more democratic conditions throughout the world.

I am currently working on several book projects, including works on public storytelling, communication and transnational social change, and the emerging connections between leadership, improvisation, and communication for professionals at all levels. I also write for The Huffington Post, serve on the board of the nonprofit Resilience Advocacy Project, and have been an improvisational comedian at theaters in Los Angeles and New York for close to two decades.